We guarantee Customer Satisfaction. If a Customer is not fully satisfied with our services, we will refund the entire order amount within six months of purchase date. Our contact info for all requests is [email protected]
You are entitled to the number of Sessions set out in your Plan. A Session is up to one hour in length or until your problem is resolved, for 30 days from the date of your purchase. Sessions will be counted by the Support person at the end of each Session.
We do not call Customers except on follow up on service and if you are not sure you are speaking to our staff, hang up and call us. As a registered Customer with us, you will receive updates about our services and products from time to time. That’s not all; you will be eligible for exclusive discounts as well. All Sales are final. You acknowledge that upon placing an order you are waiving the right for a chargeback and any complaints or disputes should be directed towards Wintel Serve IT fix. For your protection, all services are rendered before payment is accepted. The descriptor on your statement is Wintel Serve. Wintel Serve IT fix is not affiliated with any other name brands, such as Microsoft or Dell, although our staff may be licensed by these or other companies.
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